Privacy Policy
Our guidelines for securing customer accounts, order details, and secure payment transactions.
Data Confidentiality
Your contact details and order history are kept strictly confidential. We never sell or share customer data.
Secure Encryption & Payments
All payments are processed securely with PCI-DSS compliance. We do not store your credit card or payment credentials.
Transparent Practices
We are transparent about our data practices and sourcing. All formulations are manufactured in GMP-certified facilities.
Introduction & Regulatory Compliance
MWP SUPPLEMENTS (“we”, “us”, or “our”) is committed to protecting your privacy and personal account information. This Privacy Policy details how we collect, use, and safeguard your personal details, supplement orders, and payment data in compliance with the Information Technology Act, 2000 and other applicable consumer protection regulations in India.
Collection of Customer & User Information
When you access MWP SUPPLEMENTS or order formulations, we collect necessary data to process orders safely:
- Identity & Demographics: Full name, telephone numbers, shipping coordinates, billing addresses, and active email contacts.
- Order History: Supplement orders, stacks, delivery status, and invoice records.
- Technical Identifiers: Log analytics, secure session tokens, cookies, and IP addresses to maintain shopping sessions and prevent fraud.
Secure Payment Gateway & Financial Data Protection
To ensure the highest level of security for your financial transactions, we integrate secure payment processing:
- All online transactions are encrypted using industry-standard 256-bit SSL certificates.
- Payment information (such as credit/debit card numbers, UPI PINs, net banking credentials) is processed directly on secure PCI-DSS compliant servers.
- MWP SUPPLEMENTS does not store, capture, or have access to your sensitive financial credentials.
Usage of Customer Data
Collected data is processed exclusively for order processing and delivery:
- To dispatch supplement orders, performance stacks, and nutrition essentials to your designated address.
- To share shipping logs (recipient name, address, phone number) with verified courier partners (e.g., Blue Dart, Delhivery) for delivery.
- To dispatch order status notifications, payment receipts, or shipment tracking via WhatsApp and email.
Cookies and Session Tokens
Our platform utilizes simple security cookies and storage variables to remember your product cart items, keep you logged into your secure profile dashboard, and analyze browser usage patterns. You can choose to disable cookies through your browser settings, but please note that some essential parts of the shop system may not work correctly as a result.
Have privacy concerns or data requests?
Contact our support desk for direct assistance.