Shipping & Delivery Policy
High-potency clinical nutrition requires precision storage and express dispatch. Here is how we get MWP products safely to your doorstep.
At MWP SUPPLEMENTS, every batch is precision formulated in GMP-certified, FSSAI-registered facilities and sealed in tamper-evident containers to ensure maximum potency and bio-availability. We dispatch orders rapidly via verified express logistics partners.
Order Processing & Verification
- Orders are verified and sent to fulfillment within 24–48 hours (excluding Sundays and national holidays).
- Each container undergoes automated weight and seal integrity inspection prior to boxing.
- During high-demand launches or promotional peak periods, dispatch may take up to 72 hours.
- Prepaid orders receive priority queue dispatch.
Delivery Timelines
Estimated express transit times from dispatch:
Pan-India Coverage
- MWP delivers to over 19,000+ PIN codes across India in partnership with Delhivery, BlueDart, Bluedart Apex, and Shiprocket.
- In rare remote locations where courier service is restricted, our support team will reach out with alternative logistics or issue an immediate full refund.
Shipping Charges
- FREE Shipping is provided on all prepaid orders above ₹999 across India.
- Orders below ₹999 or Cash on Delivery (COD) orders may incur a nominal shipping & handling fee shown during checkout.
Live Order Tracking
Immediately upon dispatch, you will receive an SMS and email containing:
- Courier partner name (BlueDart, Delhivery, etc.)
- Air Waybill (AWB) / Tracking Number
- Direct one-click tracking URL
Tamper-Evident Seal Verification
All MWP supplement bottles feature our signature tamper-evident shrink sleeve or foil inner seal. Do not accept packages that appear punctured, torn, or re-taped. If you observe packaging damage, record an unboxing video upon receipt and email us within 48 hours for immediate replacement.
Unforeseen Delays
Courier transit times may experience minor delays due to adverse weather, natural disasters, national strikes, or regional courier hub congestions. Our logistics team actively tracks all in-transit parcels to resolve bottlenecks.
Need Help With Your Shipment?
Our supplement concierge team is on standby to assist with tracking and logistics queries.
Email: support@mwpsupplements.com
Hours: Mon – Sat, 10:00 AM – 7:00 PM IST